Cancellation policy
The following terms apply to each type of training (personal and semi-personal).
Training sessions without package
- Cancellation of training within 24 hours is charged at 50% of the cost of the session.
- Cancellation of training within 12 hours is charged at 100% of the session cost.
Training Packages
- Packages are valid for 4 weeks from the start of training.
- Packages are prepaid each time before they start.
- The times and days of training are determined before the start and changes are only made upon communication and based on availability.
If a training session is cancelled:
- At least 24 hours in advance, then it will be rescheduled normally based on availability.
- Less than 24 hours in advance, then the training is lost.
- In case of illness and provided that timely notification is provided, training sessions are rescheduled within a period of up to 30 days from the start of training sessions.
